The IT industry has struggled with performance since its origins and there is no real consensus on why the industry has such high project failure rate. The reason for such low performance is because they think the problem deals with technical issues of IT development, systems, processes, and tools. The industry has spent so much time and effort in creating new procurement tools, processes and educations but the problem still remains.  In this video Dr. Kashiwagi proposes that the problem in the industry is not a “technical” problem but more a “people” problem. The solution to solving this problem is shifting environments from managing, directing and controlling to utilizing expertise. The greatest part about this solution is that it works (Best Value Approach)!
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The Secret to Delivering IT Services in 5 mins
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